Terms of Service

The Service

Surveysa is a web application for managing land surveying and related project work — projects, tasks, schedules, files, field notes, maps, and the people assigned to them. We may add, change, or remove features over time. If we make a change that removes something you depend on, we will try to give reasonable notice.

Organizations and Accounts

Surveysa is used by organizations. Most accounts are created by an organization for its staff. If your account was created that way, some things are worth understanding clearly:

• The organization — not the individual user — controls its data in the application.
• An administrator at your organization can change your role, reset your password, suspend your access, or delete your account.
• Work you create in the application belongs to the organization, not to you personally, and remains available to it after your access ends.
• Administrators can see the work recorded in the application, including tasks, files, notes, and time entries.

You are responsible for keeping your login details secure and for activity that happens under your account. Tell us promptly if you believe someone else has gained access to it.

Your Content

You keep ownership of everything you put into Surveysa — your projects, files, drawings, notes, client details, and survey records. We do not claim ownership of it.

You grant us only the permission we need to run the service for you: to store your content, back it up, transmit it, and display it to the people in your organization who are entitled to see it. We do not sell your content, and we do not use it to train machine learning models.

Professional Judgment and Survey Data

Surveysa is a tool for organizing and recording survey work. It is not a surveying instrument, and it does not produce survey-grade measurements or a legal description of any property.

• Aerial imagery, road and parcel lines, section grids, and similar map layers are supplied by third-party public data services. They are approximate, vary in age and accuracy, and are provided for reference only.
• Anything measured, drawn, sketched, or exported from a map in this application is an illustration, not a survey.
• Nothing in this application replaces the judgment of a licensed professional surveyor or engineer, or the signed and sealed work product they are responsible for.

You are responsible for verifying any information from this application before relying on it for field work, design, permitting, construction, or a recorded document.

Acceptable Use

You agree not to:

• Use the service for anything unlawful, or to store content you do not have the right to store.
• Attempt to access another organization's data, or probe, scan, or test the security of the service without our written permission.
• Interfere with or disrupt the service, or place unreasonable load on it through automated means.
• Reverse engineer, resell, or rent the service without our written permission.
• Upload malicious code, or content that is defamatory, harassing, or infringing.

We may suspend access that we reasonably believe is causing harm, breaking these terms, or putting other customers' data at risk. Where practical we will contact you first.

Fees, Billing, and Cancellation

Some plans are paid. Where fees apply, they are shown before you subscribe. Unless stated otherwise:

• Subscription fees are billed in advance for the billing period you choose, and renew automatically until cancelled.
• You may cancel at any time. Cancellation takes effect at the end of the current billing period, and you keep access until then.
• Fees already paid are not refunded for a partial period, except where the law requires it or we agree otherwise in writing.
• We may change prices, but not part-way through a period you have already paid for. We will give notice before a change takes effect.
• Taxes are your responsibility unless we are required to collect them.

If a payment fails, we may suspend access after giving you a reasonable chance to fix it. Data is retained after cancellation for the period described in our Privacy Policy, and permanently deleted afterwards.

Availability and Support

We work to keep Surveysa available and to fix problems promptly, but we do not promise uninterrupted service. Maintenance, third-party outages, and faults can all cause downtime. Support is provided through the support form in the application and at privacy@surveysa.app. We do not currently offer a guaranteed response time or uptime commitment; if you need one, contact us.

Third-Party Services

We rely on other providers to operate the service — including hosting, database, storage, email, and map data providers. They are named in our Privacy Policy. We are not responsible for the accuracy or availability of third-party data, including public map and imagery services.

Disclaimers

Except where the law does not allow it, Surveysa is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the service will be error-free, or that third-party map data will be accurate or current.

Limitation of Liability

To the fullest extent permitted by law, SurveySA LLC will not be liable for indirect, incidental, special, or consequential damages, or for lost profits, lost business, or lost or corrupted data, arising out of or relating to your use of the service.

Our total liability for any claim relating to the service will not exceed the amount you paid us for the service in the twelve months before the event giving rise to the claim, or one hundred US dollars, whichever is greater.

Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

Indemnity

You agree to defend and indemnify SurveySA LLC against claims, losses, and reasonable legal costs arising from your content, your use of the service in breach of these terms, or your violation of someone else's rights.

Termination

You may stop using the service at any time. We may suspend or end your access if you materially breach these terms, if required by law, or if we discontinue the service. If we discontinue the service, we will give reasonable notice and a way to export your data. Sections that by their nature should survive — including ownership, disclaimers, limitation of liability, and indemnity — continue to apply after these terms end.

Changes to These Terms

We may update these terms. If a change is material, we will give notice before it takes effect — by email or in the application. Continuing to use the service after a change takes effect means you accept the updated terms. The effective date at the top of this page always reflects the current version.

Governing Law

These terms are governed by the laws of the State of Florida, without regard to its conflict of laws rules. Any dispute will be brought in the state or federal courts located in Florida, and both parties agree to that venue.

Contact Us

Questions about these terms can be sent to privacy@surveysa.app, or raised through the support form from inside the application.